OKX Wallet FAQs

When staking BTC, why does my Bitcoin balance shows zero?

You may have a Bitcoin balance displayed in your OKX Wallet, however it's not automatically picked up by Lombard's UI:

OKX Wallet with Incorrect Balance

This is because your Bitcoin balance is a combination of Bitcoin stored on different types of address you have within your OKX Wallet (Taproot, Legacy, Nested SegWit, Native SegWit).

In OKX Wallet:

1. Select your BTC asset

2. Select the address type (Native SegWit, Taproot, etc) which has the balance that you wish to use. As you select different address types, your BTC balance updates.

3. Tap the small icon in the red circle, and select the address type that corresponds to your previous selection.

Note: images may appear different depending on your device.

Once selected, refresh the browser and the Lombard Staking UI should update. If not, return to the dashboard and reselect the Stake BTC button. You will now be able to see your BTC balance and stake.

OKX Wallet with Correct Balance