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Builder Support

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New Partners

Interested in integrating the Lombard SDK?

→ Reach out to our team via Discordarrow-up-right or email [email protected]envelope

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Current Partners

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Dedicated Partner Slack Channel

Every SDK partner gets a dedicated Slack channel with direct access to the Lombard team. This is your primary support channel for all integration-related questions.

→ To set up your partner channel, contact us on Discord with your email and we'll create a dedicated Slack channel for your team.

→ For any issues (urgent or general queries), please post in your partner Slack channel, and our team will do our best to respond immediately.

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What to Include When Asking for Help

To help us resolve your issue quickly, please include:

  • SDK version: The @lombard.finance/sdk version from your package.json

  • Environment: Testnet (Sepolia, Holesky) or Mainnet

  • Asset: BTC.b, LBTC or Both

  • Chain/Network: e.g., Ethereum, Base, Solana, Sui, Starknet

  • Action being performed: e.g., stake, unstake, deposit, claim

  • Full error message: The complete error, including any error codes

  • Steps to reproduce: What sequence of actions triggers the issue

  • Wallet type: e.g., MetaMask, Phantom, Ledger

  • Code snippet: The relevant portion of your integration code (if applicable)

  • Transaction hash: If the issue involves a failed or stuck transaction

The more context you provide upfront, the faster we can identify and resolve the issue.

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